Refund policy
RETURN & REFUND POLICY
Because WELD products are consumable beverages, we do not accept returns or exchanges, whether opened or unopened. Purchases are final except for the issues described below or where required by applicable law.
Taste and flavor preferences vary. We do not offer refunds or replacements solely because a customer dislikes the taste, changes their mind, or no longer wants the product.
Damaged, defective, or incorrect orders
If your order arrives damaged, defective, or incorrect, please contact info@drinkweld.com promptly, preferably within 7 days of delivery. Include your order number, a description of the issue, and photographs of the affected products and packaging, where available. We will review the issue and provide an appropriate replacement or refund.
Missing orders
If tracking shows delivery but you have not received your order, or your shipment appears lost, contact info@drinkweld.com so we can investigate.
Please do not send products back without instructions from our team. Approved refunds will be issued to the original payment method.
This policy does not limit any rights you may have under applicable consumer protection laws.